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Home cover

Complete home emergency cover

Boiler, heating, plumbing, drainage, electrics and pests in one policy, so whatever fails, one call sorts it.

A parent and child baking together in their kitchen at home

Complete cover protects the home against the widest range of emergencies. It secures the boiler and heating and extends to plumbing, drainage, electrical systems and pest infestation, with a helpline open at any hour.

Move up to the premium level and non-emergency problems such as dripping taps, leaking pipes and minor faults are included too.

This cover can only be purchased as an add-on to a home or landlord insurance policy arranged through WeSure.

The detail

What is and is not covered

What is covered

  • Plumbing and drainage, including blocked and burst pipes
  • Boiler breakdown and central heating
  • Annual boiler service
  • Electrical emergencies
  • Pest infestation
  • Helpline open at any hour

What is not covered

  • External locks and lost keys
  • Doors and windows
  • Alternative accommodation
  • Pre-existing faults
  • Pipework that is not your responsibility
  • Claims reported more than 48 hours after the problem
  • Materials, parts or labour already covered by a guarantee or warranty

Cover is subject to underwriting and to the terms and conditions of the policy. Conditions and exclusions apply. Please refer to the policy documents for full details.

How it works

Complete cover, step by step

  1. One number for everything

    Boiler, plumbing, electrics or pests, you call the same helpline.

  2. The right engineer attends

    Gas Safe, plumbing, electrical or pest control, from the insurer's approved network.

  3. The insurer pays

    Call-out, parts and labour up to the policy limit.

Good to know

Complete cover questions

What does complete cover include?

Boiler, central heating, plumbing and drainage, electrical emergencies and pest removal, with the premium level adding non-emergency repairs. Locks, keys, doors and windows are not included.

Is complete cover better value than separate policies?

Usually, if you would want more than one of the individual covers. One policy, one renewal and one helpline is also simpler when something goes wrong.

Who does the repair?

An approved engineer from the insurer's network. Gas work is carried out by Gas Safe registered engineers.

Why choose WeSure for home cover?

Because the cover we arrange is an insurance policy, arranged through a firm regulated by the Financial Conduct Authority, rather than a maintenance agreement. That means clear terms, a complaints route and a claims helpline.

Can I buy this on its own?

No. Each of these covers is an add-on to a home or landlord insurance policy arranged through us. If you do not yet have a policy with us, ask for a home insurance quote and we will add the cover you want.

Ready to talk about complete cover?

Tell us a little about what you need and we will come back within one working day. No obligation, and nothing is applied for until you say so.

Cover is subject to underwriting and to the terms and conditions of the policy. Conditions and exclusions apply. Please refer to the policy documents for full details.